A survey of 158 organizations in February and March 2009 reveals several bad business consequences of poor application performance:
>Nearly 65 percent of respondents reported declines in employee productivity, up from 58 percent in the 2008 survey.
>Just over 60 percent stated that problems with application performance have caused decreases in customer satisfaction, a jump up from 47 percent in 2008.
>And lastly, nearly 40 percent said that application problems damaged the company’s brand, compared with 32 percent in 2008.
via Business to IT: Poor App Performance Is Killing Us | CIO – Blogs and Discussion.
